Why We Built a Self-Healing Platform
In large-scale infrastructure, incidents rarely occur because systems are poorly monitored. They occur because on-call engineers are forced to interpret massive volumes of signals in real time, often with incomplete context and under strict recovery targets.
That was our reality.
We had strong observability coverage — metrics, logs, alerts, dashboards, and runbooks. Yet during incidents, recovery still depended heavily on human judgment. The issue was not detection; it was manual correlation, root cause identification, and execution under pressure.