Key Takeaways
- The Nusuk ID Card is a mandatory official document that all pilgrims must carry throughout the entire Hajj 2026 period.
- The card is available as a physical card delivered by the service provider company, or digitally through the Nusuk App and Tawakkalna App.
- Pilgrims who have not received their card must contact their service provider, or call the Pilgrim Care Centre at 1966 (inside Saudi Arabia) or +966 920002814 (outside).
All pilgrims performing Hajj 2026 are required to carry the Nusuk ID Card throughout the Hajj period.
The card is an official, mandatory document that serves as the primary means of entry into Makkah, Masjid al-Haram, and the Holy Sites.
Pilgrims arriving without it will not be granted entry under any circumstances.
What the Card Does?
Beyond granting entry into Makkah and the Holy Sites, the Nusuk ID Card allows pilgrims to access a range of services throughout their Hajj journey. It must remain on the pilgrim’s person at all times during the Hajj period.
How to Get the Card?
Pilgrims can receive their Nusuk ID Card in two forms:
- Physical Card — Delivered directly through the pilgrim’s specific service provider company.
- Digital Version — Available through the Nusuk App and the Tawakkalna App.
Pilgrims who have not yet received their card are advised to contact their service provider immediately.
Contact the Pilgrim Care Centre
For any inquiries regarding the Nusuk ID Card, pilgrims can reach the Pilgrim Care Centre through the following:
- Inside Saudi Arabia: 1966
- Outside Saudi Arabia: +966 920002814
