ClearOps, a Munich-based enterprise SaaS startup building an AI-powered after-sales platform for industrial OEMs, has today announced the closing of an €8.6 million Series A funding round.
The round was led by Hitachi Ventures, with Schoeller Group and Barkawi Group. This marks the company’s first institutional capital raise.
William Barkawi, founder and CEO of ClearOps, said, “Industrial service networks are under increasing pressure. Machines are becoming more connected, customer expectations around uptime continue to rise, and global disruptions have exposed the limits of today’s fragmented after-sales systems. We believe the future belongs to manufacturers and dealer networks that can predict, coordinate, and execute in real time.
“Our vision is bold: keep the world’s machines moving by building the AI operating system for after-sales – ensuring the right parts and services are available before downtime happens.”
Founded in 2020, ClearOps is building the AI operating system for industrial after-sales. The company connects OEMs, dealers, service partners, and machines on a single platform, enabling parts planning, predictive service operations, and real-time coordination across global service networks.
By transforming fragmented after-sales environments into connected, data-driven ecosystems, ClearOps claims to deliver higher machine uptime, stronger customer loyalty, increased parts sales, and more efficient operations across the entire service supply chain.
The company states that after-sales keeps machines operational, fosters customer loyalty, and is one of the biggest profit drivers for OEMs and dealers. However, despite its critical role, the industry largely relies on fragmented systems and manual procedures.
ClearOps serves as the AI operating system for industrial after-sales, connecting manufacturers, dealers, service partners, and machines on a single platform without replacing existing infrastructure.
By aggregating and orchestrating data across the service supply chain, ClearOps states that it enables OEMs and dealers not only to predict demand but also to increasingly automate and execute critical service and parts workflows.
ClearOps works with leading industrial manufacturers, including AGCO, Terex, Jungheinrich, and Lippert. Across customer networks, ClearOps has reportedly increased parts availability by up to 40%, driven 5-15% growth in parts sales, and reduced repair times by up to two days.
“We believe industrial after-sales is entering a fundamental transformation. As machines become increasingly connected and customer expectations around uptime continue to rise, traditional approaches to service operations will no longer be sufficient. ClearOps is building the operational intelligence layer needed for this next era – combining AI, data, and execution into one platform. We see a large market opportunity and believe the team is exceptionally well-positioned to define this category,” said Pete Bastien, Partner, Hitachi Ventures.
With this new funding, the company aims to primarily facilitate its global growth by investing heavily in go-to-market capabilities, forming strategic partnerships within the ecosystem, and further developing its AI platform.
ClearOps is also expanding its ecosystem footprint and strengthening partnerships. At the same time, ClearOps will continue to invest in AI capabilities that enable OEMs and dealers not only to predict demand but also to increasingly automate and orchestrate complex parts and service operations across global networks.
Headquartered in Munich, ClearOps has additional operations in Lisbon, Atlanta, and San José. It employs approximately 60 people globally.