The ability to have an application or business connect with the right information at the right time is key to making informed decisions in today’s digital and AI world. Having an efficient, reliable connection between an application and its database enables businesses to best serve their customers. Traditional troubleshooting methods used on many enterprise systems are no longer sufficient to troubleshoot these complex, multi-layered Kubernetes systems. The layered troubleshooting framework described in this article can be used by developers, cloud architects, and site reliability engineers (SREs) as a structured approach to quickly determine the root cause of failures and achieve stability in production environments.
A layered approach to troubleshooting is necessary to provide an understanding of how all the different components of a system relate to one another, which is critical to being able to resolve problems quickly and efficiently. Troubleshooting the communication layer between an application and its database is one of the most complex tasks for developers, cloud architects, and SREs working with Kubernetes-based cloud-native applications.