Centralized platform lets builders and managers monitor, maintain, and automate appliances across multi-unit properties, reducing overhead while improving safety and energy efficiency.
As residential builders, installers, and property managers manage increasingly complex multi-family and rental properties, they face growing pressure to streamline appliance setup, monitor operations efficiently, and maintain safety and energy standards across diverse housing types. Traditional management systems often require multiple platforms, manual tracking, and fragmented workflows, limiting operational efficiency and increasing overhead.
LG Electronics has addressed this challenge with LG ThinQ Pro, its B2B smart home platform, now available for North American customers. The platform centralizes appliance and residential space management, supporting installation, operation, maintenance, and energy efficiency throughout the property lifecycle. By combining appliance registration, real-time monitoring, predictive maintenance alerts, and service request management in a single dashboard, ThinQ Pro simplifies workflows and reduces complexity for installers and property managers.
Builders can register multiple appliances quickly via QR code scanning, track installation progress digitally, and oversee operational status across units from a centralized interface. The platform also integrates connected appliances and HVAC systems to enhance energy efficiency, detect risks such as water leaks or blocked dryer ducts, and issue alerts to prevent incidents. Smart routines enable automated management when residents are away or returning home, improving resident comfort and operational reliability.
Key features of the product include:
- Centralized appliance and property management
- QR-code-based quick appliance registration
- Real-time monitoring and predictive maintenance alerts
- Integration with HVAC and connected home systems
- Smart routines for automated operation
- Supports multi-family and rental property environments
Seungtae Baek, president of LG Home Appliance Solution Company, says, “LG ThinQ Pro simplifies appliance and property management across North America and supports a wide range of residential applications. It provides builders and property managers with the tools to improve efficiency, safety, and resident satisfaction.”